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Ultimate Adventure Vehicle - Open Knowledge — LiveJournal

Dec. 27th, 2005

07:11 pm - Ultimate Adventure Vehicle

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Date:February 6th, 2006 08:42 pm (UTC)

GG Bailey Floor Mats

I ordered floor mats from GG Bailey and took advantage of the 10% discount they offered to Audi TT Club memberts. The money I saved wasn't worth it...my problems with the company in getting my order right and the poor fit of the mats to the TT floor "pegs" left me wishing that I had ordered form someone else. In a nutshell, they advertise fast turnaround but the order took over 3 weeks. When it finally arrived they had misspelled my wife's name on the trunk mat. When I got them to re-do my mat, they they told me I had to wait for a FedX will call...which they didn't arrange...another 2 week wait. Then, when they re-monogrammed my mat, they just took the old mat, cut out the thread, and re-stitched it...in a different place so it looked like a rodent had chewed around the letters. Finally, I got them to make me a new mat. Through all of this they never, not once, replied to my e-mails to their Customer Service. I had to call them and get in their face in order to get satisfaction. And the front mats have a buckle to them because they dont fit the car properly. Buyer beware!
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